Self-service library

You can visit Tervakoski library independently during extended opening hours. You can enter the library using the card reader located next to the library door. Place your library card in the reader and enter a four-digit PIN code to unlock the door. The PIN code is the same one used at the online library and at the self-checkout machines. Staff will assist customers in using the self-service library during service hours.

The library has access control and recorded video surveillance. You must check out of the self-service library before it closes, or an alarm will be triggered. The customer triggering the alarm is responsible for any costs incurred.

Users of the self-service library under 15 years of age:

• Self-service library users under 15 years of age must have a guardian-signed agreement.
• The agreement must be signed during customer service hours at the library.
• The guardian is responsible for the minor’s library visits.

What can you do during self-service hours?

• You can borrow and return items at the self-checkout machines. The screens on the self-checkout machines guide you in borrowing and returning items.
• Reservations can be picked up from the reservation shelf. Reserved materials are organized in numerical order based on the customer number.
• Information searches are conducted independently.
• You can use the library’s facilities for studying and working. The library’s open wireless network is available for use.

What can you not do during self-service hours?

• You cannot pay fees to the library or top up time on your gym card.
• You cannot print, copy, or scan.
• Services that require staff are not available during self-service hours.

In case of problems:

• Property maintenance emergency number: 050 501 0561 (lights, doors, urgent property issues)
• SOL alarm center: 020 5700 800 (disturbances, vandalism)

Records of processing activities:

• Record of processing activities for video surveillance (.pdf)
• Record of processing activities for access control (.pdf)